Privacy

Information Collection and Use
Henleys Medical Supplies Ltd is the sole owner of the information collected on the Henleys Medical Supplies website. Henleys Medical Supplies Ltd collects information from its users at several different points on the website.

Orders
We request information from the user when orders are made. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customers' orders. If we have trouble processing an order, the information may be used to contact the user.

Information Use
We use your personal information for accounting and billing purposes when you order a product(s). This information is not used for any other purpose.

Profile
We may store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to improve the content of the site for the user. This profile is used to tailor a user's visit to our website. We do not share your profile with other third parties.

Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We may use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

We may use cookies to track usage habits, target marketing material, and collect usage statistics. If users reject the cookie, they may still use our site. We may use persistent cookies to enable us to track and target the interests of our users to enhance the experience on our site. See the "Profile" section.

Third Party use of Data

We NEVER share your personal information with third party businesses.

Logs

Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Third Party Intermediaries
We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Choice/Opt-out
It is not necessary to provide ‘opt-out’ as information is not used for any purpose not directly related to purchases made using the Henleys Medical Supplies website.

Links
This Web site contains links to other sites. Henleys Medical Supplies Ltd take no responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Security
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and off-line.

When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'. 
 

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.